"Guest Services Department"
Need a New Car—
Fast and Stress Free?
Call our expert concierge team in SoCal. We locate your ideal vehicle at the right price.
We’re available from 8a to 7p daily.
A Different Kind of Car Shopping.
No Pressure, Just Help.
Get Real Guidance from a Local Expert. We don't work on commission, we are not sales people. We are here to help shoppers.
Personal Support
We introduce you directly to a trusted contact at your chosen dealership—and we're here to support you every step of the way.
Always Free
Only the large, established dealerships inside SoCal's biggest auto mall have the resources and experience to protect car shoppers like you.
Miranda
Guest Services Manager
Cerritos Auto Square
As Seen on KTLA
✅ Expert advice from a real person — no bots or pushy sales tactics.
✅ Personal introductions to the best dealerships — so you can shop confidently.
✅ Backup support — I’ll be your advocate every step of the way.
No sales pressure. No obligation to buy. Just honest help.
📞 Call Now — Let’s make car shopping simple and stress-free.
Hear From Car Shoppers
"I got special treatment. The personal introduction to the dealership from the concierge made the difference."- Kevin, Brea
"I didn't have time to shop for a used car. My rep found me 3 great options in my price range.
He set up a test drive and I bought the car."
- Claire, Carson
"I skipped dealing with sales people. I was never pressured. I had no idea this was even possible." -Jose, Huntington Beach
Our 24 Brands
Ready to Simplify Your Car Buying Experience?
Contact our Guest Services Department today:
Frequently Asked Questions
How is this service offered at no cost?
Cerritos Auto Square is America's Largest Auto Mall, with 24 dealerships and nearly 50,000 annual sales. This scale allows us to offer services—like our free Guest Services Team—that smaller operations simply can't provide.
When is the Guest Services Team available?
Our Guest Services Team is available 7 days a week from 8a to 7p. We're here when you need us—whether you're just starting to shop or ready to book a test drive.
How do I contact the Guest Services Team?
You can reach us by phone, text, email, or by scheduling a call through the Calendly app.
Can I call for help with just one item?
Absolutely. Whether you need help narrowing down options, booking a test drive, or just have a quick question—we're here to assist, no matter how big or small the need.
What is Guest Services?
It's a free, no-pressure service designed to help you navigate the car buying process. Our team assists with vehicle selection, test drive scheduling, and overall support—from start to finish.
Who will I be speaking with?
You'll speak with real people who are knowledgeable about the car shopping process—not a dealership salesperson. Their job is to guide you, not sell to you.
Do I have to buy a car through this service?
Not at all. There's no pressure or requirement to purchase. You're free to explore your options and decide when you're ready.
Can the Guest Services help me compare different brands?
Yes! With 24 dealerships and all the top brands in one location, we'll help you compare vehicles across multiple manufacturers.
What happens after I speak to a Guest Services representative?
You'll receive personalized vehicle recommendations and, if you'd like, we'll schedule test drives at your convenience. And we will back you update during the sales process to make sure you have a great experience.
Is this available to anyone?
Yes—anyone shopping for a vehicle can use the service, whether you're just starting or ready to buy.